The Atholls Melrose

Designer apartment situated in upmarket Melrose area, walking distance to Melrose Arch, which offers you everything you need – shopping, cafes, restaurants, gym, salons, night life, pool. Fully furnished, well equipped kitchen, high speed uncapped WIFI, TV with Netflix, under cover secure parking, 247 security & complex pool.
Well maintained and strict complex rules. Please note that no parties are permitted. Ideal for executive business trips or romantic getaway
Load shedding/Rolling Electricity blackouts - We have a UPS back up for wifi when there is load shedding (rolling electricity blackout) - the UPS will charge the router for approx 3 hours. We also offer an emergency light (approx 2-3 hours if fully charged.

A modern ENTIRE self-catering apartment with extra length queen size bed. Equipped with a stylish kitchenette, Full bathroom with shower and bath.

THE BUILDING
- Located in the heart of Birnam and 1km walk from Melrose Arch - refer to Melrose Arch details under neighbourhood
- 200m from Blubird Center with large modern checkers and woolworths as well as restaurants and coffee shops.
- 5km from Sandton Shopping Centre, one of Africa's leading and most prestigious shopping centres, offering an unparalleled shopping experience
- 3.5km from Rosebank Mall
- 9km from Johannesburg CBD
- 24 hour security guard
- Safe and easy to walk to Melrose Arch all day and night

APARTMENT AMENITIES
- Secure, under-cover parking
- Uncapped Fibre WIFI line (sufficient to stream music and tv)
- Netflix
- Easily sleeps 2 (1 Queen sized bed)
- Weekly cleaning lady (please request additional cleanings). Not serviced apartment
- Modern, well equipped and spacious apartment

THE BEDROOM
- One large bedroom
- Large built in cupboard space
- Bedside lamps for reading and ample plug points for charging

THE BATHROOM
- Full bathroom

THE KITCHEN
- Fully-equipped open plan kitchen with everything you might need
- Tea, coffee and sugar provided (please request additional items)
- Kettle, toaster, microwave, oven, washing machine, fridge/ freezer

THE LOUNGE AND DINING ROOM
- Comfortable seating with luxurious couch.
- TV with Netflix (no dstv)
- Dining room table with 4 comfortable chairs

THE BUILDING:
Located on prime real estate, the apartment is beautifully appointed, perfectly secure, with a relaxed cosmopolitan atmosphere and sophisticated style at an address that means luxury.

Complex boasts:
Electric fencing
24 Hour Security
24 Hour Guard
Security access only

HOUSE RULES:
- We are a high-end rental apartment and therefore have strict body corporate rules that you need to abide by. Please carefully refer to our rules under the section 'house rules' section.
*** The estate has a strict access policy which assists in ensuring excellent security at all times. This policy requires all guests information including a copy of your ID/passport to be sent to security prior to check in for access. The estate manager will then notify security of your arrival. We require the image of your ID/passport to be sent to us with at least 24 hours before check in. If you do not submit image of ID/Passport - we are not responsible for your denied access and no refund will be given***
Melrose Arch’s new urban design creates a rare quality of in and out-doors residential, commercial, retail and leisure spaces. Bustling with boutique browsers and café culture, Melrose Arch offers a truly international high street fashion experience, alfresco style, leading to the sparkling retail galleria that provides the stage on which over 100 of the country’s top retailers re-define the face and future of shopping.
Savour the unique tastes of twenty restaurants and coffee shops on the Square, Piazza and street-sides. Live, work, play, shop or stay, you’ll enjoy Melrose Arch’s people-friendly meeting places, amazing buildings and curved streets and a vibrant atmosphere that is simply out of this world! Discover why Melrose Arch has been voted the place to see and be seen for 8 consecutive years by the Leisure Options Best of Johannesburg Readers’ Choice Awards. You’ll believe it when you see it.
We have offer a secure parking bay allowing you the opportunity to rent a vehicle.

Alternatively we have exclusively partnered with MU Africa , a registered tour operator and taxi service. They offer safe , reliable and affordable transport throughout your stay. We will connect you with them two days before check in when we get in touch to discuss your arrival.
PLEASE NOTE THE FOLLOWING:
Please consider your neighbours and keep the noise level down.

- This is not a serviced apartment.
We offer a complimentary cleaning once a week if your stay is for more than 7 days. Cleaning equipment and appliances such as a broom, mop and washing machine are provided.
The apartment is professionally cleaned between each guest stay. This involves sanitising all kitchen surfaces, mopping and sanitising tiled floors, cleaning bathrooms, changing towels, changing of linen, dusting and polishing of furniture.
However, we are not able to do a deep clean after every check out. We can assure you that the apartment is clean, safe, and sanitised. Stains on couches/curtains/linen may be faint and visible – we do a deep clean and valet of all upholstery items quarterly. Some hard-to-reach places like lights may gather very small dust particles.
Please note, this is a humid and hot city. We close all windows after cleaning before your arrival. Due to this, the apartment may have a slightly musty smell. Please open the window’s and allow for some fresh air to flow on arrival.

- The apartment is self-catering.
To help get you started we provide you with a small quantity of tea, coffee and sugar, as well as some hand soap and shower gel, sunlight liquid and a lined kitchen bin. One new roll of toilet paper per bathroom. We will replenish these once a week if your stay is for longer than 7 days.
- Load shedding (Blackouts occur throughout South Africa at different times and are controlled by Eskom)
You may have electricity, but we may not. This could negatively impact on our response time. The apartment building you are staying at does not provide a generator. We have a UPS to ensure wifi is working during load shedding and an emergency light. We do not provide candles for safety and fire hazard reasons. We recommend you ensure that your mobile/cell phone is charged as much as possible. You may need to use your cell phone torch to see. We sincerely hope load shedding does not last long and we apologise on behalf of South Africa to you for the inconvenience caused.

- Unforeseen circumstances
South Africa is a developing economy – from time to time (thankfully not often) you may experience water outages and restrictions as well as problems with the fibre line. All faults are logged, and we rely on municipality to rectify the problem. We hope no outage lasts too long and we will try our best to keep you updated with the progress of the repairs. Unfortunately, any outages are out of our control.
Your property is in a prime location and occasionally you may be inconvenienced by traffic noises, foot noises, construction in the area or road works. Unfortunately, this is beyond our control and is common in any growing city.

It is out of the professional cleaner’s control to ensure the apartment looks brand new/unused and like a sealed bubble. This does not mean the apartment is not cleaned. The apartment furniture has been used as the apartment is not brand new and I do not replace the furniture every time a new guest stays. The professional cleaning company use vanish stain remover and JIK bleach to remove some harder stains – it can leave a faint orange ring mark.

South Africa is a hot and humid country and flying and crawling insects are common We fumigate the apartment quarterly and we can provide you with a can of Doom (Insect Killer). Insects in the apartment is not a sign of uncleanliness. Should there be a problem, please notify us.

We do not live at the apartment. We are available between 8am – 10pm on ******** message to help explain how to use/operate anything you may have difficulty using. We will also try and get security (if possible) to assist you if you are still struggling. Should you require someone to come out and assist you, there may be a 1 hour wait and a call out fee applicable if there is no issue and only a lack of understanding on how to use something. We are confident that you will know how to operate everything in the apartment as everything is simple and standard. Please note that we do not use a call line and the number listed is inactive. We promise to respond in under 20 minutes to any ******** message in the inbox sent between 8am – 10pm daily.

Please note, that we are unable to come out and assist you after 6pm.
- General
We check to ensure that all remote controls in the apartment are working before check in. However, it may go flat during your stay, or after we have checked it. If this is the case, please let us know and we will deliver new batteries – Please remember we do not live there and will attend to it as soon as possible.

All appliances are checked before your check in and confirmed working. However, things break outside of our control and with no reason or timing understanding. Should an appliance not be working during your stay – Please let us know and we will have the repair done as soon as reasonably possible. We will assist you in all ways possible if this does happen.
We check to ensure that the TV is operating and signed in before you check in. Sometimes things change and it signs out. If this is the case, please let us know and we will get you signed back in as soon as possible.

Please ensure you make use of the correct parking bay. If you park in a bay that does not belong to the apartment you are staying in, the complex has the right to clamp your vehicle and issue you with a fine. Your vehicle will only be released when the fine has been settled.

- Reservations and changes.
Reservations may not be changed within 10 days of your arrival date. Changes within the 10 days before arrival will not be accepted.
One change may be made to your reservation if your arrival date is more than 10 days away.
Additional nights may be added to your original booking, subject to availability at time of request.
All cancellations will be subject to the cancellation policy.
We only provide one key for guests. We do not have spare keys for guests. Please make use of lockboxes and/or security should you need to share keys. If you lose your keys or lock yourself out – there is a call out fee for us to come and open up for you. If it is after hours and we are offline, we will assist you first thing the next morning.
Please note that the pictures on the listing are taken by a professional photographer and were taken when the apartment was listed. Please refer to listing date for the age of the listing and images.

We wish you a pleasant and enjoyable stay!!