Median Rosebank Luxury Apartment

BUILDING WITH GENERATOR - NO LOAD SHEDDING.
Located in the leafy suburb of Rosebank in Johannesburg, the property is within 500m from Rosebank Gautrain Station and literally next door Rosebank mall. The new apartments combine modern and sleek design with a homely atmosphere.
Guests can prepare meals in the fully equipped kitchen which includes a microwave, refrigerator, stovetop and oven. This property is rated one of the best locations in Johannesburg! Secure parking. 24hr security.
THE BUILDING - FULL GENERATOR SUPPLY FOR ALL APARTMENTS AND BUILDING
- Located next door to Rosebank Shopping Mall
- Easily get around Rosebank on foot any time
- Literally next door Rosebank Shopping Mall, one of Africa's leading and most prestigious shopping centres, offering an unparalleled shopping experience
- 24 hour security
- 5min walk from Rosebank Gautrain station
- Generator and no load shedding affect on apartment

APARTMENT AMENITIES
- Secure, access-controlled, basement parking for one vehicle
- Fibre Uncapped WIFI
- Netflix
- Easily sleeps 2
- Weekly cleaning lady (please request additional cleanings)
- Modern, well equipped and spacious apartment

THE BEDROOM
- Large built in cupboard space
- Queen bed

THE KITCHEN
- Fully-equipped open plan kitchen with everything you might need
- Tea, coffee and sugar provided (please request additional items)
- Kettle, toaster, microwave, oven, washing machine, fridge/ freezer

THE LOUNGE AND DINING ROOM
- Comfortable seating
- Netflix

BATHROOM
- Bathroom with shower and bath separate
All guests are required to send copy of ID and full information of all guests on booking.
All guests are required to match the ID copy sent to us to actual ID on hand on check in, unless children or elderly.

*** Please note: ID copies need to be submitted before 5pm on day of check in. If you send after 5pm on day of check in you will unfortunately not be checking in that day but will have to wait for the offices to open 9am the following day for the ID copies to be approved. Please ensure you send through all guests documents before this cut off time.***
Rosebank is a cosmopolitan commercial and residential suburb to the north of central Johannesburg, South Africa. Its several high-end shopping malls make it a popular hangout and shopping destination for young professionals, celebrities, designers etc.

The African Craft Market, and the popular Rooftop Market ("Rosebank Flea Market") are popular tourist destinations; various high end hotels are also located in the suburb.
Guests can enjoy full access to everything in the apartment as well as:
- One secure, access-controlled, basement parking bay
PLEASE NOTE THE FOLLOWING:
- No Visitors/Parties/Meetings or Events
This is a building policy set out by the body corporate and is for yours and your neighbours’ privacy and security.
Only guests booked are strictly allowed entry into the complex.
Please consider your neighbours and keep the noise level down.

- This is not a serviced apartment.
We offer a complimentary cleaning once a week if your stay is for more than 7 days. Cleaning equipment and appliances such as a broom, mop and washing machine are provided.
The apartment is professionally cleaned between each guest stay. This involves sanitising all kitchen surfaces, mopping and sanitising tiled floors, cleaning bathrooms, changing towels, changing of linen, dusting and polishing of furniture.
However, we are not able to do a deep clean after every check out. We can assure you that the apartment is clean, safe, and sanitised. Stains on couches/curtains/linen may be faint and visible – we do a deep clean and valet of all upholstery items quarterly. Some hard-to-reach places like lights may gather very small dust particles.
Please note, this is a humid and hot city. We close all windows after cleaning before your arrival. Due to this, the apartment may have a slightly musty smell. Please open the window’s and allow for some fresh air to flow on arrival.

- The apartment is self-catering.
To help get you started we provide you with a small quantity of tea, coffee and sugar, as well as some hand soap and shower gel, sunlight liquid and a lined kitchen bin. One new roll of toilet paper per bathroom. We will replenish these once a week if your stay is for longer than 7 days.
- Load shedding (Blackouts occur throughout South Africa at different times and are controlled by Eskom)
You may have electricity, but we may not. This could negatively impact on our response time.

- Unforeseen circumstances
South Africa is a developing economy – from time to time (thankfully not often) you may experience water outages and restrictions as well as problems with the fibre line. All faults are logged, and we rely on municipality to rectify the problem. We hope no outage lasts too long and we will try our best to keep you updated with the progress of the repairs. Unfortunately, any outages are out of our control.
Your property is in a prime location and occasionally you may be inconvenienced by traffic noises, foot noises, construction in the area or road works. Unfortunately, this is beyond our control and is common in any growing city.

It is out of the professional cleaner’s control to ensure the apartment looks brand new/unused and like a sealed bubble. This does not mean the apartment is not cleaned. The apartment furniture has been used as the apartment is not brand new and I do not replace the furniture every time a new guest stays. The professional cleaning company use vanish stain remover and JIK bleach to remove some harder stains – it can leave a faint orange ring mark.

South Africa is a hot and humid country and flying and crawling insects are common We fumigate the apartment quarterly and we can provide you with a can of Doom (Insect Killer). Insects in the apartment is not a sign of uncleanliness. Should there be a problem, please notify us.

We do not live at the apartment. We are available between 8am – 10pm on ******** message to help explain how to use/operate anything you may have difficulty using. We will also try and get security (if possible) to assist you if you are still struggling. Should you require someone to come out and assist you, there may be a 1 hour wait and a call out fee applicable if there is no issue and only a lack of understanding on how to use something. We are confident that you will know how to operate everything in the apartment as everything is simple and standard. Please note that we do not use a call line and the number listed is inactive. We promise to respond in under 20 minutes to any ******** message in the inbox sent between 8am – 10pm daily.

Please note, that we are unable to come out and assist you after 6pm.
- General
We check to ensure that all remote controls in the apartment are working before check in. However, it may go flat during your stay, or after we have checked it. If this is the case, please let us know and we will deliver new batteries – Please remember we do not live there and will attend to it as soon as possible.

All appliances are checked before your check in and confirmed working. However, things break outside of our control and with no reason or timing understanding. Should an appliance not be working during your stay – Please let us know and we will have the repair done as soon as reasonably possible. We will assist you in all ways possible if this does happen.
We check to ensure that the TV is operating and signed in before you check in. Sometimes things change and it signs out. If this is the case, please let us know and we will get you signed back in as soon as possible.

Please ensure you make use of the correct parking bay. If you park in a bay that does not belong to the apartment you are staying in, the complex has the right to clamp your vehicle and issue you with a fine. Your vehicle will only be released when the fine has been settled.

- Reservations and changes.
Reservations may not be changed within 10 days of your arrival date. Changes within the 10 days before arrival will not be accepted.
One change may be made to your reservation if your arrival date is more than 10 days away.
Additional nights may be added to your original booking, subject to availability at time of request.
All cancellations will be subject to the cancellation policy.
We only provide one key for guests. We do not have spare keys for guests. Please make use of lockboxes and/or security should you need to share keys. If you lose your keys or lock yourself out – there is a call out fee for us to come and open up for you. If it is after hours and we are offline, we will assist you first thing the next morning.
Please note that the pictures on the listing are taken by a professional photographer and were taken when the apartment was listed. Please refer to listing date for the age of the listing and images.

We wish you a pleasant and enjoyable stay!!