Hydro Park Apartments - 2 bedroom

Building with Generator that supplies electricity to the apartment :)
Apartment in the heart of Sandton, where business meets lifestyle living. Please note that each 2 bedroom apartment is furnished uniquely - the images are for layout purposes. The exact style and design of the furniture may differ to the image. Fully equipped kitchen, Uncapped wifi, TV entertainment, undercover parking & strict security.
Tranquil, peaceful, yet 5 minutes away from the buzzing lifestyle. 24 hour security, 2km from Gautrain Station Sandton. Ideal for executive business trips or romantic getaway
THE BUILDING - FULL GENERATOR SUPPLY FOR ALL APARTMENTS AND BUILDING

We have multiple 2 bedroom apartments. They are all identical in size and amenities offered. If you book this room type / apartment - you will be allocated a 2 bedroom unit. Please understand the furniture specific to the apartment you check into may differ from the example images online.

THE APARTMENT:
- Secure, under-cover parking
- Uncapped Fibre WIFI line
- TV entertainment
- Easily sleeps 4 (2 bedrooms both with en-suite bathrooms)
- Weekly cleaning lady (please request additional cleanings)
- Modern, well equipped and spacious apartment

THE BEDROOMS
- TWO bedrooms
- Large built in cupboard space

THE BATHROOMS
- TWO bathrooms, with shower and toilet (Main bathroom with shower)

THE KITCHEN
- Fully-equipped open plan kitchen with everything you might need
- Tea, coffee and sugar provided (please request additional items)
- Kettle, toaster, microwave, oven, washing machine, fridge/ freezer

THE LOUNGE AND DINING ROOM
- Comfortable seating
- Dining room table

THE BUILDING:
Located on prime real estate in Grayson Drive in Sandton, the apartment is beautifully appointed, perfectly secure, with a relaxed cosmopolitan atmosphere and sophisticated style at an address that means luxury.

Complex boasts:
Electric fencing
24 Hour Security
24 Hour Guard
Security access only

Walking distance to Benmore Gardens Shopping Center. And a mere 2km from Sandton City Mall (one of Africa's leading and most prestigious shopping centres, offering an unparalleled shopping experience).
The city's Gautrain bus stop is just around the corner, 3 min walk from the apartment, and many taxis are available in the area as well as our private driver is available for your daily trips (friendly, reliable and it is safe).

HOUSE RULES:
- We are a high-end rental apartment and therefore have strict body corporate rules that you need to abide by. Please carefully refer to our rules under the section 'house rules' section.
The number of Guests shall be in accordance with those stated on the booking details. The complex has a right to refuse access for people who are not members of the booking.
All guests are required to send copy of ID and full information of all guests on booking - The building only accepts South African ID, South African drivers license or foreign/South African passports.
All guests are required to match the ID copy sent to us to actual ID on hand on check in, unless children or elderly.

Please note: ID copies need to be submitted before 5pm on day of check in. If you send after 5pm on day of check in you will unfortunately not be checking in that day but will have to wait for the Hydro Park offices to open 9am the following day for the ID copies to be approved. Please ensure you send through all guests documents before this cut off time.
Sandton is the most important financial and business district in South Africa, and arguably sub-Saharan Africa. It has been such since 1990 when the mass exodus to the northern suburb first began, and Sandton became known not only as a materialistic centre, but as a refuge from Johannesburg’s CBD.

Known as ‘Africa’s richest square mile’, Sandton has headed upward with a barrage of Manhattan-style skyscrapers that function as landmarks throughout Johannesburg, particularly Sandton City’s pyramid-style rooftop. Visit Nelson Mandela Square, various art galleries, or go on a personal walking tour that takes in 29 Sandton landmarks and stops off at various restaurants.

In the heart of Sandton’s business district, is a hub identified as the vibrant, high energy cluster of global trade and thought. This hub, known as the Sandton Central Management District, is this commercial centre of South Africa and is home to three improvement districts, namely the Sandton City and Convention Centre Improvement District (SCMD), the Sandton Business Improvement District (SBID), and the Wierda Valley Management District
Mu Africa is a registered tour operator. They also owns a variety of vehicle options to fetch you from the airport or be your daily driver. You can meet any one of their professional , reliable and qualified drivers at the apartment anytime during your stay. They are friendly, reliable and an amazing extra to feel secure and well looked after in Johannesburg.
PLEASE NOTE THE FOLLOWING:
- No Visitors/Parties/Meetings or Events
This is a building policy set out by the body corporate and is for yours and your neighbours’ privacy and security.
Only guests booked are strictly allowed entry into the complex.
Please consider your neighbours and keep the noise level down.

- This is not a serviced apartment.
We offer a complimentary cleaning once a week if your stay is for more than 7 days. Cleaning equipment and appliances such as a broom, mop and washing machine are provided.
The apartment is professionally cleaned between each guest stay. This involves sanitising all kitchen surfaces, mopping and sanitising tiled floors, cleaning bathrooms, changing towels, changing of linen, dusting and polishing of furniture.
However, we are not able to do a deep clean after every check out. We can assure you that the apartment is clean, safe, and sanitised. Stains on couches/curtains/linen may be faint and visible – we do a deep clean and valet of all upholstery items quarterly. Some hard-to-reach places like lights may gather very small dust particles.
Please note, this is a humid and hot city. We close all windows after cleaning before your arrival. Due to this, the apartment may have a slightly musty smell. Please open the window’s and allow for some fresh air to flow on arrival.

- The apartment is self-catering.
To help get you started we provide you with a small quantity of tea, coffee and sugar, as well as some hand soap and shower gel, sunlight liquid and a lined kitchen bin. One new roll of toilet paper per bathroom. We will replenish these once a week if your stay is for longer than 7 days.
- Load shedding (Blackouts occur throughout South Africa at different times and are controlled by Eskom)
You may have electricity, but we may not. This could negatively impact on our response time. The apartment building you are staying at does provide a generator although we cannot commit to it being effective 100% for every outage and Load shedding level. We apologise on behalf of South Africa to you for the inconvenience caused.

- Prepaid Electricity
Please ensure you watch your meter level and warn us before you drop to 0. We will top up on your behalf (up to R1000 per month/R500 per two week period) and send you the token to reload. Should you not watch the level, and your electricity runs out – please do not hesitate to contact us, and we will purchase and send you a new token.
Please note that we are unable to assist you with tokens after 9pm. If you do not monitor the levels and the electricity runs out after 9pm – Please purchase a voucher for yourself to reload so that you get electricity back immediately.
You can purchase a R50 voucher (minimum amount). The next morning, we will purchase a R500 voucher for you to ensure levels are correct.
Should you not be able to purchase a voucher for yourself, unfortunately we will only be able to assist the next morning.

- Unforeseen circumstances
South Africa is a developing economy – from time to time (thankfully not often) you may experience water outages and restrictions as well as problems with the fibre line. All faults are logged, and we rely on municipality to rectify the problem. We hope no outage lasts too long and we will try our best to keep you updated with the progress of the repairs. Unfortunately, any outages are out of our control.
Your property is in a prime location and occasionally you may be inconvenienced by traffic noises, foot noises, construction in the area or road works. Unfortunately, this is beyond our control and is common in any growing city.

It is out of the professional cleaner’s control to ensure the apartment looks brand new/unused and like a sealed bubble. This does not mean the apartment is not cleaned. The apartment furniture has been used as the apartment is not brand new and I do not replace the furniture every time a new guest stays. The professional cleaning company use vanish stain remover and JIK bleach to remove some harder stains – it can leave a faint orange ring mark.

South Africa is a hot and humid country and flying and crawling insects are common We fumigate the apartment quarterly and we can provide you with a can of Doom (Insect Killer). Insects in the apartment is not a sign of uncleanliness. Should there be a problem, please notify us.
Temperature Control: The air conditioning is designed to reduce heat and humidity, not to create icy temperatures.

We do not live at the apartment. We are available between 8am – 10pm on ******** message to help explain how to use/operate anything you may have difficulty using. We will also try and get security (if possible) to assist you if you are still struggling. Should you require someone to come out and assist you, there may be a 1 hour wait and a call out fee applicable if there is no issue and only a lack of understanding on how to use something. We are confident that you will know how to operate everything in the apartment as everything is simple and standard. Please note that we do not use a call line and the number listed is inactive. We promise to respond in under 20 minutes to any ******** message in the inbox sent between 8am – 10pm daily.

Please note, that we are unable to come out and assist you after 6pm.
- General
We check to ensure that all remote controls in the apartment are working before check in. However, it may go flat during your stay, or after we have checked it. If this is the case, please let us know and we will deliver new batteries – Please remember we do not live there and will attend to it as soon as possible.

All appliances are checked before your check in and confirmed working. However, things break outside of our control and with no reason or timing understanding. Should an appliance not be working during your stay – Please let us know and we will have the repair done as soon as reasonably possible. We will assist you in all ways possible if this does happen.
We check to ensure that the TV is operating and signed in before you check in. Sometimes things change and it signs out. If this is the case, please let us know and we will get you signed back in as soon as possible.

Please ensure you make use of the correct parking bay. If you park in a bay that does not belong to the apartment you are staying in, the complex has the right to clamp your vehicle and issue you with a fine. Your vehicle will only be released when the fine has been settled.

- Reservations and changes.
Reservations may not be changed within 10 days of your arrival date. Changes within the 10 days before arrival will not be accepted.
One change may be made to your reservation if your arrival date is more than 10 days away.
Additional nights may be added to your original booking, subject to availability at time of request.
All cancellations will be subject to the cancellation policy.
We only provide one key for guests. We do not have spare keys for guests. Please make use of lockboxes and/or security should you need to share keys. If you lose your keys or lock yourself out – there is a call out fee for us to come and open up for you. If it is after hours and we are offline, we will assist you first thing the next morning.
Please note that the pictures on the listing are taken by a professional photographer and were taken when the apartment was listed. Please refer to listing date for the age of the listing and images.

We wish you a pleasant and enjoyable stay!!