Sofitel Macau At Ponte 16 *****

When booking more than 7 rooms, different policies and additional supplements may apply.

Wired internet is available in the hotel rooms and is free of charge.

Private parking is possible on site (reservation is not needed) and charges may be applicable.

Pets are not allowed.

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. Children up to and including 11 years old stay for free when using an available extra bed. People 12 years old and over stay for HK$ 300 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Please inform Sofitel Macau At Ponte 16 in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that there is complimentary shuttle bus service from the Border Gate, Macau Ferry Terminal and HZMB Macau Border, please contact hotel reservation team for more details. Please note that for all non-refundable reservations guests are unable to modify the guests name. Please note that the property does not accept bookings made by debit card. The credit card used for booking must be presented upon check-in. The name on the credit card must match the guest's name checking in. To be in line with the Government’s initiative to discourage the use of single-use plastics, we are reducing the reliance of single-use plastics such as toothbrush, comb, loofah, razor, nail file and shoe brush, etc. These disposable amenities will no longer be provided unless requested by guest. Join our eco-efforts with simple actions such as traveling with reusable daily necessities. However, should you find yourself requiring an item, we are pleased to provide it. Simply call the Service Center and inform staff of your need. Please note that as per stipulations of Macao SAR Government, the hotel is going to send the personal data and accommodation information of guests aged 16 and above to the Public Security Police Force. The physical stay permit slip issued upon arriving at Macao should be presented at check-in. Please note that there is complimentary shuttle bus service from the Border Gate, Macau Ferry Terminal and HZMB Macau Border, please contact hotel reservation team for more details. Please note that for all non-refundable reservations guests are unable to modify the guests name. Please note that the property does not accept bookings made by debit card. The credit card used for booking must be presented upon check-in. The name on the credit card must match the guest's name checking in. Please note that as per stipulations of Macao SAR Government, the hotel is going to send the personal data and accommodation information of guests aged 16 and above to the Public Security Police Force. The physical stay permit slip issued upon arriving at Macao should be presented at check-in.