Resorts World Genting - Genting Grand *****

WiFi is available in the hotel rooms and is free of charge.

Private parking is possible on site (reservation is not needed) and costs MYR 3 per hour.

Pets are not allowed.

Children of any age are allowed. Children up to and including 11 years old stay for free when using an existing bed. People no matter the age stay for MYR 200 per person per night when using an available extra bed. You haven't added any cots. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that guests checking in at the reception must be at least 18 years old. Please note that the hotel does not accept third-party credit and debit cards. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel. If you are making payment using another cardholder's credit card, please provide the following to the hotel prior to your arrival: - Authorisation letter with cardholder's signature - Copy of cardholder's credit card (front and back of card with cardholder's signature) Please note that the hotel may contact the cardholder for verification purpose. For security reasons, credit cards used for non-refundable bookings must be presented upon check-in. From 1st March 2022, a Sustainability Charge of RM3 per room/ day will be imposed in accordance with the Hotel (Pahang) Regulation 2021. This charge will be collected upon check-in. Please take note that all receipt can be collected from the Front Office upon check out!