Important information
Cancellation policy for date Period 23 December 2024 - 10 January 2025: The guest can cancel free of charge until 30 days before arrival, The guest will be charged the total price of the reservation If guest cancel within 30 days before arrival. No Shows and Early Departure will be charged 100% of the total stay. Cancellation policy for date Period 11 April 2024 - 22 December 2024 and 11 January 2025 to 22 December 2025: The guest can cancel free of charge until 7 days before arrival, The guest will be charged the total price of the reservation If guest cancel within 7 days before arrival. No Shows and Early Departure will be charged 100% of the total stay. TRANSFER POLICY: Speedboat transfer is mandatory to be arranged from the Resort, outdoor or own transfer is prohibited. Mandatory roundtrip speedboat transfer rate: Adult USD 250 net per person (15 years & over) children (maximum 2, under 15 years) - Complimentary. Third child onwards USD 125 net per child (2–15 years). No drone policy: Due to safety and privacy concerns all in-house guest are prohibited from operating unmanned aerial systems or drones, on or above the resort by any of our guests including model aircraft by recreational users and hobbyists. Child policy: Child discount– “children Stay, Play and Eat for free” until 31 October 2025. - Children from 2–14.99 years old will stay for free in a room shared with 2 full paying adults (Green Tax of USD 6.00 per child per night will be charged) - Children from 2-14.99 years old will eat for free based on the rules meal-plan accompanied adult, excluding alcoholic beverages. - Maximum 2 free kids per unit paid. 15 years and above will be charged as an adult. Compulsory festive supplements: Contact our reservations team. Christmas Eve (24 December ): USD - 260 net per adult & USD, FOC- Children (Max. 2, under 14.99 years) - 3rd Child 130 net per child below 15 years. New Year's Eve (31 December): USD - 400 net per adult & USD, FOC- Children (Max. 2, under 14.99 years) - 3rd Child 200 net per child below 15 years. Payment Policy: Payment before arrival via bank transfer or via IPG payment link is required. The property will contact you after you book to provide instructions. – Sun Siyam Olhuveli reserves the right to charge the total price at the time of making the booking (100% of the accommodation and speed boat transfers). Outlet & Bar opening /closing times, could vary and depends on occupancy / climate variation, our Front office team will assist you on those changes if any during check in time. MEAL PLAN INFORMATION: Bed and Breakfast (BB): - inclusions, terms & conditions - Breakfast: Extensive buffet selection at the (main restaurant) Sunset Restaurant / Malaafaiy (07:30–10:00) Note: based on occupancy levels, the Resort reserves the right to close one of the buffet restaurants. Regular evening entertainments are scheduled for guests to enjoy. Access to Maakana Kidz kids club for children 3 to 11.99 years. Free Wi-Fi access in your villa & in public areas of the Resort. Water: 2 bottles of water (non-carbonated house brand). Daily replenishment of tea & coffee. Half Board (HB): - inclusions, terms & conditions - Breakfast: Extensive buffet selection at the (main restaurant) Sunset Restaurant / Malaafaiy (07:30–10:00) Dinner: A sumptuous dinner buffet with action stations at the (main restaurant) Sunset Restaurant / Malaafaiy (18:30–21:00) Note: based on occupancy levels, the Resort reserves the right to close one of the buffet restaurants. Regular evening entertainments are scheduled for guests to enjoy. Access to Maakana Kidz kids club for children 3 to 11.99 years. Free Wi-Fi access in your villa & in public areas of the Resort. Water: 2 bottles of water (non-carbonated house brand). Daily replenishment of tea & coffee. Full Board (FB): - inclusions, terms & conditions - Breakfast: Extensive buffet selection at the (main restaurant) Sunset Restaurant / Malaafaiy (07:30–10:00) Lunch: International buffet selection with action stations at the (main restaurant) Sunset Restaurant / Malaafaiy (12:30–14:30) Dinner: A sumptuous dinner buffet with action stations at the (main restaurant) Sunset Restaurant / Malaafaiy (18:30–21:00) Note: based on occupancy levels, the Resort reserves the right to close one of the buffet restaurants. Spa Credit: Enjoy a spa credit of US$ 50 per Adult per stay - (non-transferable and not applicable on tailor made spa packages, salon and retail items in spa - advance booking is required). Special discount: 40% on menu pricing (food only), enjoying an array of delectable cuisine from around the world at any of the à la carte restaurants of the property, during the stay. (***advance booking is required). Regular evening entertainments are scheduled for guests to enjoy. Access to Maakana Kidz kids club for children 3 to 11.99 years. Water (non-carbonated house brand) will be served by the glass during meal times at buffet restaurants. Free Wi-Fi access in your villa & in public areas of the Resort. Water: 2 bottles of water (non-carbonated house brand). Daily replenishment of tea & coffee. All Inclusive (AI) - inclusions, terms & conditions: - Breakfast: Extensive buffet selection at the (main restaurant) Sunset Restaurant / Malaafaiy (07:30–10:00) Lunch: International buffet selection with action stations at the (main restaurant) Sunset Restaurant / Malaafaiy (12:30–14:30) Afternoon Tea: Afternoon Tea at Dream Bar / (15.00 - 18.00) Dinner: A sumptuous dinner buffet with action stations at the (main restaurant) Sunset Restaurant / Malaafaiy (18:30–21:00) Note: based on occupancy levels, the Resort reserves the right to close one of the buffet restaurants. Unlimited Selected Beverages of Alcoholic & non-alcoholic drinks served throughout the day 10.00 – 00.00, (Only for consumption at the Restaurants/Bars, not allowed to take away) Soft Drinks: Coke, Diet Coke, Fanta Orange, Sprite, Ginger Ale, Tonic Water, Bitter Lemon and Soda Water, Fruit Juices (canned & packaged), Beer: Beer (draught), Tea, Coffee, Iced Tea, Iced Coffee, Espresso, Cappuccino, Latte and Macchiato, Wines: White, Red, Rose (table wine), Spirits: Gin, Vodka, Rum, Whiskey, Tequila and Brandy, Others: Selection of Cocktails & Mocktails (Beverage will be served by the glass, one at a time, while at the resort’s restaurants and bar, alcoholic drinks will not be served to guests under the age of 18 and the resort management will have the right not to serve or stop serving alcoholic drinks to inebriated guests) Complimentary Mini Bar Replenished once per day at regular schedule: Soft Drinks: Coke, Diet Coke, Fanta Orange, Sprite and Bitter Lemon Beer: Beer (canned) Non-Motorized Water Sports Daily selected activities - 01 hour per day: kayak, paddle board, pedalo. (terms and conditions apply - guided activities will be charged accordingly) Half an hour group snorkelling lesson per adult per stay (minimum number of people required) One hour windsurf rental complimentary per adult once per stay (only for certified or experienced windsurfers) Excursion Choice of ONE complimentary out of two (2) regular/scheduled excursions per adult per stay with minimum stay of 3 nights: “Sunset Cruise” OR “Local Island Experience” (all excursions will be operated if weather permitting and have to be checked and booked in advance with resort hosts - one excursion per adult per stay) Spa Credit: Enjoy a spa credit of US$ 50 per Adult per stay - (non-transferable and not applicable on tailor made spa packages, salon and retail items in spa - advance booking is required) Special discount: 40% on menu pricing (food only), enjoying an array of delectable cuisine from around the world at any of the à la carte restaurants of the property, during the stay. (***advance booking is required) and applicable for Full Board and All Inclusive. Complimentary snorkelling equipment throughout the stay. Regular evening entertainments are scheduled for guests to enjoy. Access to Maakana Kidz kids club for children 3 to 11.99 years. Water (non-carbonated house brand) will be served by the glass during meal times at buffet restaurants. Free Wi-Fi access in your villa & in public areas of the Resort. Water: 2 bottles of water (non-carbonated house brand). Daily replenishment of tea & coffee. Notes: - • Food and Beverage served under this All-Inclusive plan is ONLY for personal consumption • All Guests booked under the same room/villa/suite must be on one plan either on Bed and Breakfast, or Half Board or Full Board basis or All-Inclusive basis. • All Guests booked under same room/villa/suite are strictly not permitted to have a combination of all meal plans. • The package is available immediately after check-in and ends at 12.00 on departure day from the resort • There are no refunds or substitutions and none of the benefits can be transferred to another person and no accumulation of any entitlement if not used, to the next day • Guests on All Inclusive package are required to sign the bills raised at outlets to acknowledge the consumption, however, guests will not be charged for any item that falls under All Inclusive plan they have paid for (Kindly note that any charges that is not part of the All Inclusive, should be paid direct to resort prior to check-out)