LGBTQ Flagmisterb&b logo
Experience a More Welcoming World
Icon symbolizing the communityCommunityicon symbolizing "Become a host"Become a host

Kigali Serena Hotel *****

Hotel room
KN3 Ave, Kigali, Rwanda Map
Rated Wonderful 4.72
Report
  • Breakfast included
  • Wi-Fi
  • Pool
  • Hot tub
  • Spa
  • Parking
  • Sauna
  • Gym

Why book with misterb&b?

With Weere, the travel social network by misterb&b with 1M LGBTQ+ members, connect with locals at your destination and get the best tips on what to do, where to eat, dance, drink, or socialize.
Through your bookings, you give back to the LGBTQ+ community by empowering local hosts, helping fund LGBTQ+ NGOS, and strengthening the global LGBTQ+ network and economic power of our community.

About the Place

Set in Kigali, 300 metres from Belgian Peacekeepers Memorial, Kigali Serena Hotel offers accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden. Each accommodation at the 5-star hotel has city views, and guests can enjoy access to a terrace and to a sauna. The accommodation provides a 24-hour front desk, airport transfers, a shared lounge and free WiFi throughout the property. At the hotel the rooms come with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. Kigali Serena Hotel features some units with pool views, and every room is equipped with a balcony. All guest rooms will provide guests with a desk and a kettle. Guests at the accommodation can enjoy a buffet or an American breakfast. At Kigali Serena Hotel you will find a restaurant serving African, American and Indian cuisine. Dairy-free, kosher and vegan options can also be requested. At the hotel guests are welcome to take advantage of a spa centre. Niyo Arts Gallery is 5.9 km from Kigali Serena Hotel, while Kigali Centenary Park is 6.6 km from the property. The nearest airport is Kigali International Airport, 11 km from the accommodation.

Hotel Facilities

  • Hot tub
  • Spa
  • Parking
  • Sauna
  • Gym
  • Restaurant
  • Bar
  • Elevator
  • Wheelchair accessible

Room type

  • Standard Double or Twin Room

     Sleeps 2
  • Deluxe Double Room

     Sleeps 2
  • Superior Double Room

     Sleeps 2
Location details and gay map for Kigali
The property is located: KN3 Ave, Kigali, Rwanda
Exact location disclosed after booking only.
Click below to check the neighborhood and nearby gay places.
Full gay city guide for KIGALI »

Reviews (1)

Reviews are sorted chronologically, and are not subject to prior monitoring. More info
Caution: this review is no misterb&b traveler review
Before the misterb&b community leaves the first review for a property, we provide an average rating based on the reviews it gets on several other travel websites, converted to the misterb&b 5-point scale.

Rules & conditions

Check-in:
from 2pm
Checkout:
from 7am to 12pm
Legal Name:
Tourism Promotion Services (Rwanda)
Type of accommodation:
Agency Partner
Please find here the specific Terms & Conditions applicable to Agency Partner listings.

Accommodation policies

WiFi is available in all areas and is free of charge.

Free private parking is possible on site (reservation is not needed).

Pets are not allowed.

Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. People 17 years old and over stay for US$100 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Important information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Please inform Kigali Serena Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Medical monitoring is available for guests quarantined due to Coronavirus (COVID-19). This may be provided in person or virtually, depending on the property type and location. A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property.
Accepted payment methods
No creditcards accepted, only cash Visa Mastercard American express
Key collection info
Keys location: At the property

Cancellation Policy

Terms of Services & Privacy Policy apply to this transaction.
Standard Hotels offered through misterb&b

Because we foster the largest community of gay travelers, we need to ensure all are welcome anywhere they go. Of course you may search for a private room or a full apartment from our gay and gay-friendly hosts. But sometimes, you would rather search for a hotel in a particular location or with certain amenities.

To help in your search we have selected a few standard hotels that we believe are a good fit for LGBTQ+ travelers.

Why did we select these hotels?
Because of their location, services, amenities, rates, and overall good reputation, we believe these hotels can appeal to LGBTQ+ travelers. At this point though, we haven’t been able to vet their welcoming attitude and acceptance of the LGBTQ+ community.
We also help ensure hotels with a history of homophobic behavior, or whose owners are homophobic, are not listed on misterb&b.

When booking with misterb&b, you help support organizations fighting for LGBTQ+ rights around the world.
Find out about Mister for Good initiative in the footer and help start building tomorrow's world by making a donation.
Supporting the community is not just about survival, it's also about thriving, empowering and making a difference.
Common Questions

Travel with peace of mind while connecting with the gay community. As the largest gay hotelier in the world, misterb&b guarantees secure payments, Booking insurance Coverage, and a customer support team that is at your service.

A confirmation e-mail with the contact information of your host will be sent to your e-mail address upon a successful booking. Log in to your misterb&b account and visit My trips. Here you will find the status and details of all your bookings and booking requests.