City Centre Oasis near Liverpool Street

New

In addition to the standard terms included herein, Guest acknowledges and agrees that the following additional terms and conditions apply to the Guest’s rental of the Property:
1.1 You must be 18 years or over when you book your accommodation. Your booking is made as a consumer and you acknowledge that no liability can be accepted for any losses suffered or incurred by you.
1.2 We reserve the right to refuse to accept any booking for whatever reason.
1.3 You may arrive at your accommodation after 4pm (except if it is stated different) on the start day of your booking and, unless otherwise agreed, you must leave by 11am on the last day. If you fail to arrive by midnight on the day of the start date and do not advise us of a late arrival we may treat the booking as being cancelled by you.
1.4 If the number of people permitted to occupy an apartment is exceeded (which would be in breach of Health and Safety Regulations) we reserve the right to move excess occupants and charge for additional apartments or require the excess occupants to vacate the property.
1.5 Should payment not reach us within the required time we reserve the right to cancel any bookings made and any deposit paid will be forfeit.
1. Card details to cover breakages and damages are required. These can be charged up to seven (7) working days after the guests stayed in the property. Charges are only applied provided the following provisions are not met:
• No damage is done to property or its contents.
• No charges are incurred due to illegal activity, pets or additional services rendered during the stay.
• All debris, rubbish and discards are placed in rubbish bin, and soiled dishes are cleaned.
• All keys are left in the keybox/letterbox (or same place as the guest collected them from) and the accommodation is left locked.
• All charges accrued during the stay are paid prior to departure.
• No linens are lost or damaged.
• No early arrival or late departure.
• No smoking within the apartment.
• No partying in the property.
• The renter is not evicted by the owner (or representative of the owner) or the local law enforcement.
1.7 We expect the apartment to be left in a reasonable state on departure. If, at our discretion, additional cleaning is required on departure, the cost of this cleaning will be charged as an additional charge.
1.8 Where there is evidence of guests smoking within the apartment, we reserve the right to charge £150 for specialist cleaning.
1.9 Pets are only permitted in our rental units, when agreed at the booking and paid for.
2.0 If the apartment is booked for the period over 14 days, extra mid-stay cleaning service and linen change is provided every 14-days, with additional charge of £150 per mid-stay clean.
2.1 If cancelled or modified up to 30 days before date of arrival, no fee will be charged except if it is stated any different at the time of booking. If cancelled or modified later or in case of no-show, the total price of the reservation will be charged.
2.2 Unless otherwise agreed, the owners will issue to the client or guest one set of keys per room to the property. If at any time the client or guest loses the keys, they must notify us as soon as possible and we will instruct a locksmith to change the lock/key(s) and charge the client or guest.