Casa Grande: Jungle and Beach Retreat with on-site concierge

Dear Guest,

Please review the following terms and conditions of your vacation rental for Casas la Selvatica - Casa Grande (2 bedrooms, 1 bath); acceptance of these terms, along with the payment as described below are required in order to obtain the confirmation of your reservation. By proceeding with payment and reserving the vacation rental home, you confirm your agreement to all the terms and conditions below.

1. CHECK-IN is after 3:00 P.M. and before 8 P.M. and CHECK-OUT is before 11:00 A.M. If you plan to arrive or depart outside these hours, please inform us and we will do our best to accommodate your needs.

2. You are renting a NON-SMOKING home; smoking is permitted outside only. If needed, please use ashtrays located on porch. If smoking indoors has taken place during your rental, a cleaning charge of US$200.00 will be added to your total charges.

3. PETS - Pets are allowed on the property under certain circumstances and only after prior approval obtained at the time of booking. Please discuss these circumstances with the owners before agreeing to these Terms and Conditions.

4. DAMAGE DEPOSIT - A refundable damage deposit of US250.00 will be applied to your booking. The deposit is due at the time of check-in (in ******** USD or colones, or ********) and it is fully refundable upon host satisfaction that the rental unit is left in the same condition as it was upon check in, provided the following conditions are met:

a. no damage is done to the house and its contents, beyond normal wear and tear
b. no charges are incurred due to collection of rent or services rendered during the stay
c. all keys and cell phone (if applicable) are returned in functional condition
d. no linens are lost or damaged
e. no objects have been removed from the house
f. the renter is not evicted by the owner (or representative of the owner) or the local law enforcement for disorderly or criminal activities.

If the above conditions are met, the deposit will be fully refunded at check-out (if deposit was paid in ********) or within 24 hours (if ******** was used), using the same method of payment used when the deposit was paid to the owners.

5. At least one of the renters has to be of ADULT AGE at the time of check-in; you will be required to present your passport/ID at check-in.

6. LAUNDRY SERVICE: For vacations of at least 7 days the service provided by your hosts is included in your stay (one load per adult guest or as confirmed in your pre-booking communication with the owners). When the service is needed, please inform your hosts. Guests have no direct access to the laundry facilities. Additional laundry service is available for $8/load. For vacations less than 7 days, laundry is available for $8/load.

7. BIKE RENTALS are offered by your on-site hosts for $6/day. This service is owned and operated by your hosts (Casas La Selvatica is not responsible for the service). If you wish to arrange your bike rental prior to your arrival, we will put you in contact with the hosts to discuss the service directly. Similarly, this can be discussed on site upon arrival. If for any reason the bike rentals are not available, additional bikes can be rented 7 days/week at the next door grocery store.

8. TRANSPORTATION SERVICES and ACTIVITIES BOOKING: Upon request, we can book transportation on one of the shuttle service providers (from/to San Jose airport, San Jose downtown hotels, to/from Limon airport, or elsewhere) or activities, on your behalf. Payment in full is due at the time of the booking of the service. These services are governed by the specific terms and conditions of each of the service providers. As such, changes or cancellations of these services will be subject to the specific terms which will be provided to you at the time of booking.

9. PAYMENT - Per MrBnB processes, payment in full is required at the time of booking. All payments are made online and handled by the MrBnB payment system - the vacation home owners do not have access to your credit card information.

10. CHANGES and CANCELLATIONS will be subject to the policies set out by MrBnb, which are presented for guest review prior to the booking confirmation.

11. Guests will be offered a WALK THROUGH the rental unit at check-in. Any requests for upgrades or changes to the accommodations or services provided should be presented to the hosts at this time. Requests not brought up to the hosts at this time will not warrant discounts at check-out.

12. MAXIMUM OCCUPANCY/ VISITORS - Your party will be composed of the number of people listed in this reservation. All persons in your party must be registered with the host/owners. We ask that you inform us if you would like to have visitors during your stay. Your visitors (or anyone else) cannot be present on the property or enter the property for any reason unless you or the members of your party are present. Failure to adhere to this policy may result in the forfeiture of your damage deposit.

13. MINIMUM STAYS may be required during holidays or high season. If this applies to your desired vacation dates, you will be informed before your reservation will be confirmed.

14. INCLUSIVE FEES - For vacations of less than 7 days, rates include a one-time linen-towel setup. For vacations of more than 7 days, linens and towels will be changed weekly. Should you require additional towels in between the weekly changes, please inform your hosts.

15. NO DAILY MAID SERVICE - While linens and bath towels are included in the unit, daily maid service is not included in the rental rate however is available at an additional rate. For vacations of 7 days or longer, a weekly cleaning and towel/linen change is included.

16. RENTAL RATES are guaranteed at the time of acceptance of terms and conditions and payment. Rates for additional days reserved later may be different from the rates of your initial reservation.

17. We strive to be an ENVIRONMENTALLY FRIENDLY vacation home. Please use the recycling bins provided for your recyclable items (glass, metal, tetra pak).

18. SAFETY and SECURITY: It is strongly recommended that you purchase travel insurance prior to your departure. Guests are encouraged to exercise common-sense safety procedures for the protection of self and valuables. We provide secure digital metal safes for your valuables. We recommend that you bring copies of your passports to carry with you, while your original passports can be safely kept in your safe. In particular, we strongly recommend that you leave all valuables (such as phones, cameras, wallets, credit cards, etc.) in the safe at the house when going to spend time at the beach. Casas La Selvatica assumes no liability for lost/stolen goods or injury occurred during your vacation. Your host or the owners are your best resource for information and/or additional services. Should you require any additional services during your stay (including, but not limited to: babysitting, pet-sitting, etc.) we recommend that you discuss this with your host or owners of the property before contracting these services. Please note that any person (such as service providers) will only be allowed to enter the property in your presence and/or after prior notification to the host/owners.

19. We provide wireless internet service. The speed of data transmission and overall functionality of the service is regulated solely by the service provider, and we assume no responsibility for any loss which might occur due to the sub-optimal functioning of this service.

20. WRITTEN EXCEPTIONS - Any exceptions to the above mentioned policies must be approved in writing in advance.

21. Should you need any additional assistance or require additional services, we ask that you communicate this to the hosts or owners as soon as possible, especially if follow-up from the hosts is expected.

By proceeding with payment, you agree to all terms and conditions of this agreement. You understand that this agreement is equivalent with your handwritten signature.