Deluxe Queen Private Room (R2) | Private Bathroom

The home is in a brand new development and only two years old. Guests can enjoy all the privacy of their own space and if needed, use the communal guest kitchen to cook or help themselves to a huge selection of Herbal teas, Robert Harris Coffee and Standard Tea - all of which is unlimited.

Wi-fi:
The wi-fi code works throughout the premises and is complimentary for your entire stay.

Check-in and Check-out times:
Guest check-in is from 4.00pm to 11.00pm and check-out from your room is 10.00am. Late check-outs are subject to availability and extra fees. It must be arranged at time of check-in

Quiet Zone:
You can come and go as you please, whenever you like, at whatever time you like, and you have your own swipe card entry. However bear in mind that we operate a quiet zone from 11pm to 6am throughout the Homestay. Please ensure that this time is respected to ensure guests can maximize the time to relax and rest. Occasionally there will be late guest check-in due to flight arrival times, and we will endeavour to be as quiet and efficient as possible.

Smoking:
Smoking is not cool in NZ so we don't allow it either inside or outside on the grounds. All rooms and common areas are NON SMOKING. Additional charges will apply for evidence of smoking within the rooms and littering.

Keys/ Swipe tags:
Please keep your room Key and Swipe Card with you at all times. For security purposes please ensure you lock all doors and windows when leaving your room. Lost or unreturned key/ swipe cards will attract a fee of $50.00 per set.

Security:
For security reasons the entry/exit door is an auto lock door so every time you go out and close the door it will lock automatically. The door is under 24 hour video surveillance and a recording of all entry and exits are automatically kept on file for a 24-hour period. This system is to ensure the safety and protection of all guests and the property in general. Guests may be asked for identification on arrival to verify your booking. A passport is preferred or alternately a photo identification card.

Account Settlement:
Payment for accommodation or any associated services such as “Breakfast 2Go” or Airport drop off etc, can be made by ********, credit card or flexi-debit card. Major credit cards are accepted including American Express, MasterCard and VISA, however we do not have a ********-out facility. Please note all credit card / flexi-debit card payments incur a credit card service fee of 3.5%. All room charges must be paid in full on arrival. Flatbush Holiday Accommodation reserve the right to verify all credit card information supplied, temporarily hold an amount on the card prior to arrival and if needed a secure a bond during the stay. Post stay, we reserve the right to automatically charge the credit card, with replacement value, of anything broken or damaged - see our Breakages and Damages policy, and for anything unpaid while staying at Flatbush Holiday Accommodation.

Footwear / Shoes:
It is traditional in NZ to take your shoes off when entering a Homestay so leave either at the front door or in your room. Shoes are absolutely not to be worn anywhere on carpeted areas.

Lost Property:
For any lost property please contact Lyle {Mob +********. Txt/********/SMS }. Lost property or items left will be held of one month only. If not claimed then they will be disposed of. You can request to have items posted back to you at your expense.

Cleaning and housekeeping:
Please be aware that daily cleaning services are not included in your booking. Please contact us if you would linens changed if staying longer than a single night.