The Regency Self Catering Apartments

The Regency Apartment is a luxurious, fully equipped, one bedroom apartment. The space is air-conditioned, Flat screen TV with Netflix and uncapped free Wi-Fi. A beautiful and safe apartment situated in the heart of Menlyn. A Full kitchen with all amenities is available. Daily servicing. The building facilities include secure undercover parking, restaurant, outdoor pool and bar, 247 security and more. Ideal for business trips, where you can relax after a long day’s work.
THE BUILDING
- Located 4-minute drive from Menlyn Park Shopping Centre.
- Easily get around Menlyn
- There is an on-site deli and the restaurant offers a buffet breakfast, while an a la carte menu is available for lunch and dinner. Not included in hotel night rate.
- There is a gym at the property and guests can enjoy a drink on the outdoor terrace.
- The Union Buildings are within 20 minutes drive. Lanseria International Airport is 50 km from the property and O.R. Tambo International Airport is a 30-minute drive away. The Gautrain Hatfield Station is 6 km from the property.
- 24 hour security guard

APARTMENT AMENITIES
- Secure, access-controlled, under cover parking
- Uncapped wifi
- Airconditioned apartment
- Netflix
- Easily sleeps 2 (1 Queen sized beds)
- Weekly full clean and change of linen. Daily quick wipe down provided with no laundry change.
- Modern, well equipped and spacious apartment

THE BEDROOMS
- Large main bedroom (en-suite)
- Large built in cupboard space
- Bedside lamps for reading and ample plug points for charging

THE BATHROOM
- Bathroom comes with shower, basin and toilet

THE KITCHEN
- Fully-equipped open plan kitchen with everything you might need
- Tea, coffee and sugar provided (please request additional items)
- Kettle, toaster, microwave, oven, washing machine, separate tumble dryer, fridge/ freezer combo and dishwasher

THE LOUNGE AND DINING ROOM
- Comfortable seating
- Flat screen TV with Netflix
- Dining room table with comfortable chairs
Very important: Nono has to meet you at the building to check you in. She is specifically waiting for you. Please state your accurate check in time. Please note check in ends at 9pm sharp.
Please communicate accurate arrival time and any delays (assuming delay still means arriving before 9pm). Nono will only hand over the keys with evidence of booking and prove of identification. The keys will be left under the bookers name. If this is not the same person who will be checking in, please let us know so we can best assist.
Pretoria’s eastern neighbourhoods are just getting more and more popular by the day – making them some of Gauteng’s hottest tickets in real estate. Enjoying pride of place in this growth area is Menlyn, which is nestled between the Garsfontein and Atterbury offramps. It’s a meeting point between old suburbs and more contemporary parts of town – which just adds to the allure of this up-and-coming section to the market.

Exciting developments in the area include two major shopping hubs. Last year, some major revamps and expansions were completed at Menlyn Park Shopping Mall, which is now apparently the biggest of its kind on the continent. And Menlyn Maine, the vast mixed-use precinct development with its various business, retail and shopping spaces – as well as an leisure complex and Pretoria’s very first casino – was a trailblazer for a whole host of new developments like commercial and residential enterprises in Menlyn and suburbs such as Ashlea Gardens, Lynnwood Glen and Newlands.
The apartment has a secure parking bay allowing you the opportunity to rent a car and have secure parking.
Alternatively, to car rental, we offer airport transfers.

Our driver can also be used as your personal reliable taxi driver during your stay - rates, times and venues to be discussed with him directly.
PLEASE NOTE THE FOLLOWING:
- No Visitors/Parties/Meetings or Events
This is a building policy set out by the body corporate and is for yours and your neighbours’ privacy and security.
Only guests booked are strictly allowed entry into the complex.
Please consider your neighbours and keep the noise level down.

- This is not a serviced apartment.
We offer a complimentary cleaning once a week if your stay is for more than 7 days. Cleaning equipment and appliances such as a broom, mop and washing machine are provided.
The apartment is professionally cleaned between each guest stay. This involves sanitising all kitchen surfaces, mopping and sanitising tiled floors, cleaning bathrooms, changing towels, changing of linen, dusting and polishing of furniture.
However, we are not able to do a deep clean after every check out. We can assure you that the apartment is clean, safe, and sanitised. Stains on couches/curtains/linen may be faint and visible – we do a deep clean and valet of all upholstery items quarterly. Some hard-to-reach places like lights may gather very small dust particles.
Please note, this is a humid and hot city. We close all windows after cleaning before your arrival. Due to this, the apartment may have a slightly musty smell. Please open the window’s and allow for some fresh air to flow on arrival.

- The apartment is self-catering.
To help get you started we provide you with a small quantity of tea, coffee and sugar, as well as some hand soap and shower gel, sunlight liquid and a lined kitchen bin. One new roll of toilet paper per bathroom. We will replenish these once a week if your stay is for longer than 7 days.
- Load shedding (Blackouts occur throughout South Africa at different times and are controlled by Eskom)
You may have electricity, but we may not. This could negatively impact on our response time. The apartment building you are staying at does provide a generator although we cannot commit to it being effective 100% for every outage and Load shedding level. We apologise on behalf of South Africa to you for the inconvenience caused.

- Prepaid Electricity
Please ensure you watch your meter level and warn us before you drop to 0. We will top up on your behalf (up to R1000 per month/R500 per two week period) and send you the token to reload. Should you not watch the level, and your electricity runs out – please do not hesitate to contact us, and we will purchase and send you a new token.
Please note that we are unable to assist you with tokens after 9pm. If you do not monitor the levels and the electricity runs out after 9pm – Please purchase a voucher for yourself to reload so that you get electricity back immediately.
You can purchase a R50 voucher (minimum amount). The next morning, we will purchase a R500 voucher for you to ensure levels are correct.
Should you not be able to purchase a voucher for yourself, unfortunately we will only be able to assist the next morning.

- Unforeseen circumstances
South Africa is a developing economy – from time to time (thankfully not often) you may experience water outages and restrictions as well as problems with the fibre line. All faults are logged, and we rely on municipality to rectify the problem. We hope no outage lasts too long and we will try our best to keep you updated with the progress of the repairs. Unfortunately, any outages are out of our control.
Your property is in a prime location and occasionally you may be inconvenienced by traffic noises, foot noises, construction in the area or road works. Unfortunately, this is beyond our control and is common in any growing city.

It is out of the professional cleaner’s control to ensure the apartment looks brand new/unused and like a sealed bubble. This does not mean the apartment is not cleaned. The apartment furniture has been used as the apartment is not brand new and I do not replace the furniture every time a new guest stays. The professional cleaning company use vanish stain remover and JIK bleach to remove some harder stains – it can leave a faint orange ring mark.

South Africa is a hot and humid country and flying and crawling insects are common We fumigate the apartment quarterly and we can provide you with a can of Doom (Insect Killer). Insects in the apartment is not a sign of uncleanliness. Should there be a problem, please notify us.
Temperature Control: The air conditioning is designed to reduce heat and humidity, not to create icy temperatures.

We do not live at the apartment. We are available between 8am – 10pm on ******** message to help explain how to use/operate anything you may have difficulty using. We will also try and get security (if possible) to assist you if you are still struggling. Should you require someone to come out and assist you, there may be a 1 hour wait and a call out fee applicable if there is no issue and only a lack of understanding on how to use something. We are confident that you will know how to operate everything in the apartment as everything is simple and standard. Please note that we do not use a call line and the number listed is inactive. We promise to respond in under 20 minutes to any ******** message in the inbox sent between 8am – 10pm daily.

Please note, that we are unable to come out and assist you after 6pm.
- General
We check to ensure that all remote controls in the apartment are working before check in. However, it may go flat during your stay, or after we have checked it. If this is the case, please let us know and we will deliver new batteries – Please remember we do not live there and will attend to it as soon as possible.

All appliances are checked before your check in and confirmed working. However, things break outside of our control and with no reason or timing understanding. Should an appliance not be working during your stay – Please let us know and we will have the repair done as soon as reasonably possible. We will assist you in all ways possible if this does happen.
We check to ensure that the TV is operating and signed in before you check in. Sometimes things change and it signs out. If this is the case, please let us know and we will get you signed back in as soon as possible.

Please ensure you make use of the correct parking bay. If you park in a bay that does not belong to the apartment you are staying in, the complex has the right to clamp your vehicle and issue you with a fine. Your vehicle will only be released when the fine has been settled.

- Reservations and changes.
Reservations may not be changed within 10 days of your arrival date. Changes within the 10 days before arrival will not be accepted.
One change may be made to your reservation if your arrival date is more than 10 days away.
Additional nights may be added to your original booking, subject to availability at time of request.
All cancellations will be subject to the cancellation policy.
We only provide one key for guests. We do not have spare keys for guests. Please make use of lockboxes and/or security should you need to share keys. If you lose your keys or lock yourself out – there is a call out fee for us to come and open up for you. If it is after hours and we are offline, we will assist you first thing the next morning.
Please note that the pictures on the listing are taken by a professional photographer and were taken when the apartment was listed. Please refer to listing date for the age of the listing and images.

We wish you a pleasant and enjoyable stay!!